> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mixpanel.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Webengage

## Overview

Export Mixpanel cohorts to WebEngage to create custom segments that you can apply in your WebEngage campaigns. Manage the WebEngage integration from the Mixpanel integrations page.

## Permissions

You must be a Mixpanel project admin to enable the WebEngage integration.

## Enable the Integration

To enable the integration:

1. Select **Settings > Integrations** tab in the bottom left navigation bar of Mixpanel.

2. From the Integrations page, select the WebEngage dropdown, and select **Connect**.

3. Enter the [WebEngage API Key](https://docs.webengage.com/docs/rest-api-getting-started#getting-your-credentials) from your WebEngage dashboard.

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  <img src="https://mintcdn.com/mixpanel-edb78807/hlEuYugIN20vBJ1j/images/webengage2.png?fit=max&auto=format&n=hlEuYugIN20vBJ1j&q=85&s=47c4ff1f7788daa23552839198ff2e71" alt="Webengage 2 Image" width="1378" height="864" data-path="images/webengage2.png" />
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4. The WebEngage integration will show a **Connected** tag in the UI once the connection succeeds.

## Matching Users between WebEngage and Mixpanel

Mixpanel only exports identified user profiles to match to WebEngage - users without user profile properties (i.e. anonymous users) will not export.

The exported users are properly mapped in WebEngage's system only if the resolved distinct\_id in Mixpanel and the User ID in WebEngage have the same value. If no match is found, WebEngage will create new user profiles for the users exported from Mixpanel.

## Export a Cohort

To export a Mixpanel Cohort to WebEngage:

1. Navigate to **Lexicon**, then select the **Cohorts** tab to view all of your cohorts.

2. Select the cohort that you want to export. Click on the three-dot icon on the right side of the cohort.

3. Click **Export to WebEngage**. Select either one-time sync or dynamic sync. Click **Start Sync**.

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  <img src="https://mintcdn.com/mixpanel-edb78807/hlEuYugIN20vBJ1j/images/webengage3.png?fit=max&auto=format&n=hlEuYugIN20vBJ1j&q=85&s=4cdc1d4328b54bb8161a5cff6d9524c2" alt="Webengage 3 Image" width="1280" height="672" data-path="images/webengage3.png" />
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## Sync Types

This integration supports two types of exports: one-time export and dynamic sync. When you generate a one-time export or dynamic sync, it overwrites the previous export with an updated export that reflects users who qualify for the cohort at the time of export.

### One-Time Export

In a one-time export, Mixpanel sends WebEngage a static export of users who currently qualify for the cohort. The cohort data will not be updated in WebEngage after the one-time export is complete.

### Dynamic Sync

In dynamic sync, Mixpanel initiates sync between a cohort and WebEngage every 30 minutes. The exported cohort will be updated every 30 minutes to reflect the most recent list of users in a cohort.

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  <img src="https://mintcdn.com/mixpanel-edb78807/hlEuYugIN20vBJ1j/images/webengage4.png?fit=max&auto=format&n=hlEuYugIN20vBJ1j&q=85&s=fa89990fbb00db889a5755f2156456db" alt="Webengage 4 Image" width="2880" height="1348" data-path="images/webengage4.png" />
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